Shipping policy

Digital Products

All digital products are delivered instantly via email upon payment confirmation. You will receive a download link immediately after purchase. If you do not receive your link within 24 hours, contact us at support@shopnextgenluxesolutions.store.

Physical Products

Orders are processed within 1–3 business days. Estimated delivery times:

• United States: 7–15 business days
• International: 14–30 business days

Tracking

A tracking number will be emailed once your order ships. Allow 24–48 hours for tracking to update.

Customs & Duties

International orders may be subject to customs fees and import duties. These are the customer's responsibility.

Lost or Damaged Orders

Contact us within 7 days of the expected delivery date if your order is lost or arrives damaged.